Legal Information - Altis Solutions
Privacy Policy
At Altis Solutions, we are committed to protecting your privacy and maintaining the security of your business information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
We collect the following business-related information:
- Full name of business representatives
- Email addresses
- Phone numbers
- Website addresses
- Business information and details
- Usage data related to our automation services
How We Use Your Information
Your information is used to:
- Provide and maintain our B2B automation services
- Process and fulfill service requests
- Improve and optimize our automation solutions
- Communicate about service updates and offerings
- Provide technical and customer support
- Ensure compliance with legal obligations
Terms of Service
By using Altis Solutions' automation services, you agree to these terms:
Service Description
We provide B2B automation solutions including:
- Sales and leads automation
- CRM integration and automation
- Customer support automation
- Data and document processing
- Custom automation solutions
User Obligations
- Maintain accurate account information
- Protect access credentials
- Use services in compliance with applicable laws
- Respect intellectual property rights
- Ensure proper authorization for business data processing
Service Level Agreement (SLA)
- 99.9% service availability target
- 24/7 monitoring of critical systems
- Response time commitments based on issue severity
- Regular maintenance windows with advance notice
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data centers and backup systems
- Employee security training and policies
Your Rights
You have the right to:
- Access your stored business information
- Request corrections to your data
- Export your business data
- Opt-out of marketing communications
- Request data deletion (subject to legal requirements)
Contact Us
For any questions about these terms or our services:
Email: contact@altis-solutions.com
Last Updated: November 9, 2024
*This document is subject to updates. Please check regularly for the latest version.*